The Partnership is not a legal entity in its own right and, as such, does not have its own Data Protection Officer, however it is aligned to Sheffield City Council’s data protection policy.
The Council's Data Protection Officer can be contacted by email at email@example.com.
Council telephone number: 0114 2734567
We collect personal information in a variety of ways, for example, via paper or online forms, by telephone and by email and letters. In most cases this information is provided directly by the person themselves, however sometimes it is referred to us by one of the Partner organisations within SYSRP. An example of this would be South Yorkshire Police referring a public enquiry to us, in which they would share the contact details of the enquirer.
Where we collect information, the legal basis to do so is to fulfil a contract (for example where you have asked us to provide training or information and we require your details to do so) or by consent (for example where we have asked for business contact details of advanced driving instructors (ADIs) for our ADI referral pool). Where we have personal information collected by consent, the individual has the right to withdraw that consent at any time.
We obtain, create and manage a large amount of information relating to the services, training and events that we run.
We use the information provided to us to:
Personal information is stored securely on our internal servers at Sheffield City Council, South Yorkshire Fire and Rescue, South Yorkshire Police and South Yorkshire Passenger Transport Executive. We do not share or store personal information outside of the European Union.
Where necessary, we may share personal information with Partner organisations that provide services on behalf of SYSRP. For example, our BikerDown! training is delivered by staff from South Yorkshire Fire and Rescue. In such cases, we only provide the minimum information necessary to enable them to provide services. These organisations are required to retain personal information in a secure manner and only use it to provide the services they provide on behalf of the Partnership. This is set out in their respective data protection policies, which can be found on their websites:
Partner organisations which employ our staff:
Other Partnership members with whom your information may be shared:
Where we collect information on behalf of a third party, for example collecting ICE QR sticker information for CERQL, this will be clearly stated. We will pass this information on straight away and will not keep a record.
Where ADIs have given us consent to share their business contact details, we will do so with members of the public upon request.
We only keep information for as long as is necessary. Most personal information that we keep on file is for the purpose of providing services to members of the public who have requested them. In the case of our training courses, we will keep a record of those who have previously attended on file for as long as that course is available to assess future eligibility.
Where we no longer need your information, it will be disposed of securely.
Where we have collected, processed and stored personal information with the consent of an individual, that individual has the right to withdraw that consent at any time by filling in this form.
Members of the public have the right to ask for access to the information held about them via a Subject Access Request. This can be done by clicking here.
If a member of the public is unhappy about the way personal data has been handled, they may lodge a formal complaint to Sheffield City Council (or any of our Partner organisations).
They also have the right to raise a complaint via the Information Commissioners Office, who will independently investigate their concerns.
We are able to capture the following information about our user’s visit:
All of the data we collect is aggregated and, as such, we cannot use it to identify the user personally and will only use the data for statistical purposes.
The table below explains the cookies we use and why
17 July 2018
Summary of changes:
17 July 2018
To remove Yorkshire Ambulance Service from the list of organisations under 'Sharing your information'
8 June 2018
To update our legal basis for processing personal information to include consent.
To include rights of the individual to withdraw consent at any time.
7 June 2018
To include our legal basis for processing personal information - contract.
To include how we handle information that we collect on behalf of third parties.
25 May 2018